Case Study
Poulsbo Animal Clinic /
Care where it counts.
"We’re a busy, growing clinic that prides itself on practicing high-quality medicine and treating people and animals with respect. Liberty Bay Bank keeps pace with our high standards for service excellence and, like us, their hearts and hands are genuinely invested in nurturing the community and enduring relationships." Dr. Craig Adams & Dr. Bethany Adams
Collaboration, care, and community
A husband and wife team, Drs. Craig and Bethany Adams have been practicing veterinary medicine for over twelve years, and they have operated Poulsbo Animal Clinic for the last five. They are the fourth owners of the community practice founded in 1952. Evolving the clinic through medical skill, compassion for pets, and a passion for excellence in care, they have experienced close to 200% practice growth, and still have room for more.
When Craig and Bethany took a close look at the business solutions offered by Liberty Bay Bank, the choice was obvious. They found a bank that more than met their needs, and was a match for their commitment to building community relationships. Craig and Bethany were so impressed with the attentive and professional level of service they received for their expanding business, they then turned to Liberty Bay Bank to refinance their house and farm property, which is home to their three children, two horses, two donkeys, their boxer Copper, and assorted chickens, ducks, and pet rabbits.
The power of convenience and “growing local”
In a service-intensive business and for a growing family, cultivating trusting relationships and managing with efficiency and accuracy are essential. Poulsbo Animal Clinic makes use of the many on-line banking conveniences Liberty Bay Bank provides, including the latest cash management tools, direct merchant deposit capture for checks, credit card processing, electronic funds transfer, and more. The Adams have the ability to “bank from anywhere” and to maintain a seamless relationship with their off-site bookkeeper. The busy clinic appreciates the reliability and efficiency of the courier service, too.
“We switched from one of the bigger banks because Liberty Bay Bank has all the services we need and it is part of the growing fabric of the community. Real people we know and trust answer their phones and solve our issues, immediately. Their rates were superior as well,” says Craig. “It was the right choice for us, hands down.”
Poulsbo Animal Clinic was ready for a new breed of relationship banking. Are you?
"I invited Craig Adams to bank his business with Liberty Bay Bank after recognizing his personal commitment to improving the local community, and to his patients. After getting to know Craig and his staff, there was no question in my mind where to take our new puppy, Chase, three years ago. Since then, both Chase and I are delighted to see Craig’s business thriving as he does what he does best: unite care with commitment, compassion, and community." Duane Edwards / LB Relationship Manager
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